Cookie Policy

Last updated: 7/27/2025

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our service.

This policy explains how we use cookies and similar technologies on StreamDash.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation, access to secure areas, and user authentication.

  • Authentication and session management
  • Security and fraud prevention
  • Load balancing and performance
  • User preferences and settings

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

  • Page views and navigation patterns
  • Feature usage and user behavior
  • Error tracking and performance monitoring
  • Service improvement insights

Functional Cookies

These cookies enable enhanced functionality and personalization.

  • Language and region preferences
  • Theme and display settings
  • Video player preferences
  • Dashboard customization
Third-Party Cookies

We may use third-party services that place cookies on your device:

Analytics Services

We use analytics services to understand how our service is used and improve user experience.

Payment Processors

Payment processing services may use cookies to ensure secure transactions.

Content Delivery Networks

CDNs may use cookies to optimize content delivery and improve performance.

Cookie Duration

Session Cookies

These cookies are temporary and are deleted when you close your browser. They are used for authentication and session management.

Persistent Cookies

These cookies remain on your device for a set period or until you delete them. They remember your preferences and settings.

Cookie Lifespan

  • Authentication cookies: Session duration
  • Preference cookies: Up to 1 year
  • Analytics cookies: Up to 2 years
  • Security cookies: Up to 30 days
Managing Cookies

Browser Settings

You can control and manage cookies through your browser settings:

  • Block all cookies
  • Block third-party cookies
  • Delete existing cookies
  • Set cookie preferences

Important Note

Disabling certain cookies may affect the functionality of our service. Essential cookies are required for basic service operation.

Our Cookie Banner

When you first visit our website, you'll see a cookie banner that allows you to accept or decline non-essential cookies.

Cookie Usage by Feature

Authentication

We use session cookies to keep you logged in and secure your account.

Video Player

Cookies help remember your video player preferences and playback settings.

Dashboard

We use cookies to remember your dashboard layout and preferences.

Analytics

Analytics cookies help us understand usage patterns and improve our service.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Us

If you have questions about our use of cookies, please contact us at streamdash@duck.com