Your data protection rights under the General Data Protection Regulation
The General Data Protection Regulation (GDPR) is a comprehensive data protection law that applies to all organizations operating within the EU and those that offer goods or services to individuals in the EU.
At StreamDash, we are committed to protecting your personal data and ensuring compliance with GDPR requirements.
You have the right to request a copy of the personal data we hold about you and information about how we process it.
You can request that we correct any inaccurate or incomplete personal data we hold about you.
You can request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
You can request that we limit how we process your personal data in certain circumstances.
You can request that we provide your personal data in a structured, commonly used, and machine-readable format.
You can object to our processing of your personal data in certain circumstances, such as for direct marketing purposes.
You have the right not to be subject to decisions based solely on automated processing that significantly affect you.
To exercise any of your GDPR rights, please contact us at:
Email: streamdash@duck.com
To process your request, we may need:
We will respond to your request within 30 days of receipt. If we need more time, we will inform you of the reason and the expected timeframe.
We process your data to provide our video streaming service, including account management, video processing, and customer support.
We process data for service improvement, security, fraud prevention, and analytics to enhance user experience.
We process certain data based on your explicit consent, such as marketing communications and non-essential cookies.
We may process data to comply with legal requirements, such as tax obligations or law enforcement requests.
Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place for such transfers.
We have appointed a Data Protection Officer (DPO) to oversee our GDPR compliance. You can contact our DPO at:
Email: streamdash@duck.com
The DPO is responsible for monitoring our compliance with GDPR and providing advice on data protection matters.
In the event of a personal data breach that poses a risk to your rights and freedoms, we will:
If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with your local data protection authority.
You can also contact us directly to resolve any concerns before filing a formal complaint.
We may update this GDPR information from time to time to reflect changes in our practices or legal requirements.
We will notify you of any material changes and update the "Last updated" date on this page.
For any questions about our GDPR compliance or to exercise your rights, please contact us at streamdash@duck.com